Course Contents

Conducting internal audit is a vital tool to assess organization’s quality management system. The organization gets information in a planned way by conducting internal audit from a variety of sources.  

An internal audit is a tool to monitor and determine the health of the quality management system of the organization. For an organization, a properly conducted audit is beneficial and we need to conduct value added internal audit that is useful to the organization, auditee department, management representative and top management.

In this Internal audit training program the focus here is on the bilateral processes and the role of resources in the value added auditing process.

Objectives:

At the end of the Internal audit training program participants will be able to:

• Get an in-depth understanding of ISO 9001 QMS

• Perform effective Internal QMS audits

• Make effective internal quality audit plans, schedules, diagnostic analysis, and reports for the QMS

Course Contents:

•        Quality & Quality Assurance - Introduction

•        Quality Management Systems

•        Detailed review / interpretation of ISO9001:2008 requirements in different Industries

•        Internal Quality Audit

•        Purpose of audit

•        Audit Procedure

•        Auditor & auditee responsibilities

•        Audit Methods & Techniques

•        Audit Checklist development and usage

•        Reporting audit results

•        Non Compliance Reporting

•        Audit Psychology 

Course Methodology:

F      All attendants shall be provided with a hard copy of the training material.

F      Presentation via a data show (power point presentation), white board and flip charts.

F      Attendants shall be encouraged to interact with the course instructor through presenting their queries during the training sessions.

F      Real life examples relating to the training materials shall be presented by the instructor and discussed by the group.

F      Teaching strategies will involve interactive and participant-centered discussions. Group and pair-work structured exercises for each learning module, and Power Point Presentations. Moreover, the training methodology will be based on the following techniques:

o        Case studies

o        Group discussions

o        Reading assignments

o        Participant’s presentations

o        Final Test 

Who should attend?

• Internal Quality System Auditors and

• Quality System Managers

* 10% Discount for students and groups of two or more

Duration        =          18 Hours