Overview
Performance of workforce is likely to be
effected by factors which are both
internal and external to the workplace.
Motivated staffs are know to perform far
better than de-motivated staff and it is
therefore vital for the managers to
understand the different factors that
can affect performance of their staff.
Some of these factors are illness,
bereavement, personal/family problems
and interpersonal conflicts at
workplace. The skill of counselling is
to deal with such issues effectively and
improve the performance of their staff.
In the above background counselling at
workplace is considered as one of the
most important and useful skill for
managers.
This course is designed to provide
comprehensive understanding of
counselling at workplace and how it can
be used by the managers to improve
performance of their staff.
Course
objective
·
To understand the basic concept
of counselling and its importance at
workplace.
·
To understand key skills needed
to counsel effectively.
·
To be able to confidently
carryout a counselling session.
·
To effectively use counselling as
a tool to improve performance of work
force.
Key
Contents of Course
·
Difference between counselling
and coaching.
·
Importance and benefits of
counselling.
·
When to use counselling.
·
Essential skills of an effective
counsellor.
·
Essential ingredients of
counselling process.
·
Preparing and planning a
counselling session.
·
Conducting a counselling session.
·
Review and follow up.
·
Role playing & practical
exercises.
Who Should Attend
Mangers and team leaders who wish to
improve their people skills and develop
counselling skill for effectively
dealing with under performing staff.
|
Starting From |
Timings |
Last Date of Registration |
Fee |
|
17-05-11 |
1000-1700
(Tuesday) |
14-05-11 |
Rs:5,000
Per Participant |
* 10% Discount for students and groups
of two or more
Duration =
One day
